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Website Best Buy
Job Description:
Our Agents are the first point of contact for clients and command the check-in and check-out experience of client devices. They ask the right questions, listen to client needs, take detailed notes, and partner with our Advanced Repair Agents to fully resolve the issue. It’s the Consultant Agent’s mission to ensure no client is ever left unserved or underserved.
Job Responsibilities:
- Clearly communicate with team members
- Positively engage with the client during the check-in and check-out process
- Ask probing questions, listen and record details, and offer an accurate time estimate for next steps
- Monitor queues and provide status update to clients
- Support Geek Squad efforts to protect the world, one device at a time
Job Requirements:
- Strong ability to prioritize and multi-task in a fast-paced environment
- Ability to work a flexible schedule inclusive of holidays, nights and weekends
Qualification & Experience:
- Experience actively using and learning about customer electronics
- Ability to work successfully as part of a team
Job Details:
Company: Best Buy
Vacancy Type: Full Time
Job Location: Savannah, GA, US
Application Deadline: N/A
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