
Website Nedbank
Job Description:
To provide world class service by attending to Bulk Teller transactions, Treasury movements and by referring cross sell opportunities to sales staff.
Job Responsibilities:
- Manage Bulk Teller limit by transferring surplus cash to treasury according to policy.
- Contribute to a culture conducive to the achievement of transformation goals by participating in Nedbank culture building initiatives (e.g. Surveys etc.).
- Seek opportunities to improve business processes and systems by identifying and recommending effective ways to operate and add value to Nedbank.
- Achieve business strategy (e.g. Green Strategy) by participating and supporting corporate responsibility initiatives.
- Act as Brand ambassador by displaying appropriate behaviour and Nedbank values.
- Prevent fraud, minimise risks and losses by working accurately; referring discrepancies with client authentication and procedures, and any occurrences outside of policy to the Team Leader.
- Ensure accuracy and prevent fraud, minimise risks and losses by authenticating clients, transactions and by following relevant procedure and policies.
- Comply with risk standards and take corrective action (i.e. investigations of inter-teller transfers) by confirming actual cash on hand and bank cheques on hand balances (i.e. include branch holdings / treasury) against system balances, at start of day, end of day and at regular intervals.
Job Requirements:
- Managing customer expectations
- Performing teller transactions
- Matric / Grade 12 / National Senior Certificate with commercial subjects.
- Relevant product knowledge
- Customer service principles
- Matric / Grade 12 / National Senior Certificate
- Interacting with external customers
- Interacting with diverse people
- Essential Qualifications – NQF Level
Job Details:
Company: Nedbank
Vacancy Type: Full Time
Job Location: Cape Town, Western Cape, South Africa
Application Deadline: N/A
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